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Testimonials


Sean was excellent! He went the extra mile on the fireplace to figure out how to unblock the line to allow the pilot to work. He could have given up and just recommended a much more expensive part replacement and he didn’t. He was also great about explaining the process and what I should know/do. Very honest, and High quality experience and I would definitely use them again.

Vim Thasan — Jun 10, 2018

Wow amazing service! Highly recommend. Dealing with my fireplace issue was one of the best service experiences I've had lately. Thanks.

Courtenay Skeat — Jun 08, 2018

Repaired our 23 year old fireplace. It looks brand new and works great! Highly recommend the Fireplace Experts.

Tiziana Sepia — Jun 02, 2018

Fireplace Experts managed to schedule my appointment the second day of my call. I really appreciate that. Collin did a fantastic job of giving a maintenance service to our fireplace.

Yuanyuan Wan — Apr 03, 2018

Chaim was excellent! He was punctual, honest, friendly and very knowledgable. He knew immediately what the issue was with my fireplace, and ensured it was working well before he left. I will definitely call Fireplace Experts back for my service next year.

Shelley C. — Feb 27, 2018

I am incredibly impressed with the service I received from Fireplace Experts. Chaim Young was prompt, did a great job and was really nice! I would highly recommend using Fireplace experts for any fireplace requirements!

Pam McNair — Feb 24, 2018

Excellent service - knowledgable and with great advice. I was impressed that the service technician was able to repair my 20 year old gas fireplace rather than replacing it. I will be using The Fireplace Experts for yearly maintenance. I highly recommend this company.

Elisabeth Stewart — Feb 11, 2018

My fireplace had not been working for a while, not sure why but I did have someone inn a little while back and they started it but it only lasted a week until it was out of operation again. Called up this fireplace experts place as I seen great reviews and had a expert name Sean come in. He places down a large cloth on the floor and started working. He took the fireplace apart and noticed that there was parts burnt out. Replaced the parts and repaired as needed and all in a quick 15 minutes. The fireplace is running beautifully. I would recommend this company with no reservations. Clean, thorogh, professional and honest!... I’m a happy customer!

Jana Borges — Feb 08, 2018

Professional and Courteous from the first phone call to the home service call. After other services were unable to diagnose the problem, Fireplace Experts saved the day!.. Thanks Chiam!

Petal Moore — Jan 21, 2018

I met Chaim today and found him a very charming and friendly guy. He was very skilled at his line of work and fixed my fireplace at no time. Thanks Chaim.

Soheil Aliakbari — Nov 27, 2017

Chaim from Fireplace Experts was AMAZING!!! Highly recommend. He was professional, VERY experienced, and knew exactly what I wanted. He fixed my broken gas fireplace, removed an old ugly log insert and modernized and revamped the look of it. He was a pleasure to deal with and I am very happy with their work and service!

Laura Garetson — Jan 16, 2018

Reliable fireplace experts that fixed my fireplace and made it all ready for the winter! They were clean, fast, and even did a safety check for carbon monoxide! Chaim knows what he is doing and I feel relieved to have found a company I can trust to do a seasonal inspection and help us upkeep our fireplace.

Jacquelyn Kirshenblatt — Nov 18, 2017

Chaim had a challenge. My fireplace is 13 years old and is located in a very awkward place. When it quit working, several parts were updated but it still cut out. His analyzationskills were excellent and he understood that a heat shield was also required. It is now working perfectly!

Beth Franklin — Jul 23, 2017

On-time, great service, everything was done well. I'd recommend fireplace experts without hesitation.

Grace — Dec 08, 2016

Chaim was very professional and knowledge. We will definitely use his services again in the future.

Amanda — Dec 04, 2016

Fireplace Experts are reliable and do excellent work for a fair price. I have no hesitation referring them to friends and family. They were my first call and my last! Thanks Fireplace Experts!

Steven Levy — Dec 12, 2016

We've had Chaim look at our fireplaces for the last two years and he has been on time, efficient and tidy and very knowledgeable - a true professional in every way.

George — Dec 04, 2016

Chaim was very honest in his assessment of my gas fireplace. He saved me lots of money and gave me great advice on how to upgrade my current unit. I was very pleased with his service.

Steve Thomas — Nov 09, 2016

Knowledgeable and quality repair was done to replace key parts in an older gas fireplace, good for the next 20 years.

John Smith — Feb 03, 2016

Chaim was prompt, personable and tidy and gave very practical advice to keep my older gas fireplace in good working order - no pressure for replacement, just much welcome advice about maintenance.

Sally — Nov 26, 2015

Chaim knows everything there is to know about fireplaces. Gave us very helpful advice about our 20 yr. old fireplace and ideas about what to do next as we will need to replace it after this season. Also very tidy while working - always appreciated!

N. Miller — Nov 14, 2015

Chaim is a true professional. He is pleasant to deal with and really goes the extra mile for his clients. This is what I like to call World Class Service. Thank you Chaim, we will referring you some clients!!

Danny — Nov 14, 2015

Chaim taught us all kinds of things we didn't know about gas fireplaces. It now works very well and we feel a lot safer! Thank you, once again, Chaim!

Brian — Nov 01, 2015

Chaim truly went out of his way to get my fireplace up and running. He was effective, knowledgeable and a delight to have in my home. Would not hesitate to call him to help with my next round of fireplace woes. Thanks Chaim!

Catherine — Oct 28, 2015

Chaim was amazing. He was punctual, very knowledgeable and did a wonderful job cleaning and servicing our fireplace. He is very personable and it was a pleasure to have him do the job. Thanks Chaim, we'll see you next year.

Jay Rotman — Oct 21, 2015

Chaim was great. We had two fireplaces which were well past their best-by date and on top of that had clearly never been serviced. He serviced one of them so it's in a usable state, and the other was dangerous and needed replacement, so he didn't service it to save me the fee. I appreciated his honesty. He advised me on a good brand name fireplace that would suit my home, but said he wasn't the best one to sell it to me since he can't get the deals that the big dealers do. It was clear that it wasn't a sales job to get me to splash out more money, since he ended up with less than he originally expected. Obviously he's in it to build a trust relationship and keep repeat business. Book early in the fall because they're super busy, and it's no wonder why!

Anne Marie — Oct 13, 2015

WOW and thank you Chaim!! Excellent job on restoring my gas fireplaces! Quick response time, very friendly and extremely knowledgeable! Thank you so much Chaim!

Shelly — Oct 04, 2015

Chaim was responsive, and most of all knowledgeable about my gas fireplace! He addressed some serious safety concerns, and thoroughly explained the mechanics of my fireplace to me. I have the upmost confidence in Chaim and the services he provides.

Sandra — Oct 05, 2015

I really appreciated the visit from Chaim. He was quick, accommodating, knowledgeable, and more importantly honest. The fireplace in our home had clearly never been serviced and was a DIY job from the previous owner. He fixed it, safety checked it, and was honest. It will work for a while but we really need to overhaul or get a new one. No pressure on selling of services, just professionalism and advice. When this ancient fireplace finally dies we'll be calling them again for their services.

Vicki — Sep 07, 2015

Chaim provided a thorough diagnosis and education around the issue with my fireplace before outlining his proposed service plan. He operated with transparency and integrity.

Sean — Sep 01, 2015

Chaim is the Expert for gas fireplaces. Why call anyone else when this guy is a specialist exclusively for gas fireplaces. He was prompt, courteous, and professional, certainly something we can't say abut others in the HVAC business in Toronto.

Jim — Jul 01, 2015

I was delighted with the quick, friendly and professional service we received when Chaim repaired our old gas fireplace. It’s better than ever! - Many thanks Chaim! - we will continue to use and recommend your services to others - you are definitely the Fireplace Expert!

Judith Horton — Mar 19, 2015

Chaim fixed my old gas fireplace with a new switch (which broke!), but he came back to replace it with a better one and all is warm and toasty again.

Diane — Mar 06, 2015

I have rarely experienced such quick service. We called and Chaim came within the hour. He is very knowledgeable and personable. I would definitely recommend him to our family and friends.

Ezia — Feb 27, 2015

Chaim came in with a buoyant personality, in-depth knowledge and a passionate attitude towards his work. He left us with 2 refurbished fireplaces. Would definitely recommend his services!

Carole — Feb 25, 2015

Reliable and efficient service! They answer your call quickly. Not only our fireplaces look great but they work perfectly. I would definitely recommend this company.

Anne — Feb 09, 2015
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