F.A.Q.

Yes. All gas fireplaces are equipped with safety features such as 100% fail-safe shut off valves. If the pilot light shuts off the gas flow will automatically turn off. In addition, all models must meet strict safety certification requirements. Contact Us to Book your Preventative Maintenance Service Today! 

Although the frequency of your fireplace servicing and maintenance will depend  on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. Click here to book or have one of our technician give you a call.

Fans are optional on most heat circulating (grills on top and bottom) units, and on some hearth products the fan is standard. Adding a fan is easily accomplished if power (110V AC) was provided to the electrical junction box of the fireplace at the initial fireplace. If power was not provided a fan option may still be possible  Please contact us for more details.

Yes, or you can safely leave it burning year-round. It helps to minimize the moisture from accumulating inside the firefox.

This is a normal bi-product of combustion in gas fireplaces, and will continue to deposit over time. Call us or book online today remove and maintain build-up.

When it comes to a gas fireplace installation, not all models require a traditional chimney. Gas fireplaces offer various venting options, and many modern units are designed to function without a chimney altogether. This makes them a flexible choice for homes that don’t have an existing chimney structure.

Below, we explore different types of gas fireplaces and their venting requirements.

Types of Gas Fireplaces and Their Venting Options

• Direct vent models: They are highly efficient and utilize an external wall vent to exhaust the gases. They vent directly out the wall without having a chimney; they intake fresh air from the outside and expel the combustion gases the same way, which makes them one of the most popular types in every home for their versatility and safety.
• Vent-Free Gas Fireplaces: These require no chimney or vent since they, by nature, burn very efficiently and produce minimal fumes. Many of the units also have devices such as oxygen depletion sensors (ODS), which enhance their safety. Since they dump the combustion by-products into the interior space, these kinds of fireplaces are generally recommended for well-ventilated rooms.
• B-Vent Gas Fireplaces: B-vent or naturally vented gas fireplaces with a chimney or vent stack for exhausting combustion gases. Fundamentally, the models draw air from the room for combustion and vent the fumes through a vertical vent or via an existing chimney.

Advantages of Chimney-Free Gas Fireplaces

• Flexibility in Installation: With no need for a chimney, direct vent and vent-free fireplaces can be installed in nearly any room.
• Improved Energy Efficiency: By retaining more heat, these models can be more energy-efficient than traditional wood-burning fireplaces.

In summary, whether a chimney is required depends on the type of gas fireplace. Many models today, like direct vent and vent-free options, are specifically designed to operate without a chimney, offering a convenient solution for a variety of homes and spaces.