Have been dealing with Fireplace Experts for about 10 years. Excellent clean prompt service. This time they came to repair 2 fireplaces. One is very old and required a new remote control and we found out a new sensor as well. They saved me having to purchase a new fireplace. The second fireplace is only 2 years old and wasn't starting as it should. They quickly discovered the problem and resolved the issue very professionally. All around excellent and highly recommended.